Testimonials

Over the years, our Process Communication Management® seminars have enjoyed enduring popularity with participants.

Here is a selection of the positive feedback we have received:

"Process Communication is a three-day training course which every lawyer should take. Not only does PCM make it possible for lawyers to determine the best and most efficient way of communicating with their clients, it permits trial lawyers a coherent and intelligible guide for selecting members of a jury and for determining the best means of portraying a case before those jurors. I would strongly recommend that every member of the bar participate in the three-day program."
Charles Fels, Ritchie, Fels & Dillard, Attorney

"The Process Communication Model® provides a framework for evaluating the information one wishes to communicate and the best means for doing so with various recipients of that information… I look forward to many years of making use of what I have learned."
Hillary Clinton

"Taibi Kahler has identified why people do what they do. It is must reading for any of us who hope to lead or manage or motivate other people."
United States Senator Max Cleland

"This was the most productive three days I have spent this year."
USX Manager

"Being able to use Process Communication is like having a magic wand."
USX Vice President

"Process Communication is the missing link in our training program."
AT&T Training Director

"The structure of the training was excellent. The content was outstanding. I would recommend this course to EVERYONE at work and in my personal life, even my 7-year-old daughter."
NASA Manager

"This course was terrific. The content was incomparable. The course has changed my life. I wish I had taken this class years ago."
NASA Manager

"We found that Process Communication Management® helped us achieve our goal of improving communications throughout our organization. The managers who were trained have consistently used and talked about the benefits of PCM, so much so that we have had constant pressure from the rest of the employees for the training."
President Flint Osteopathic Hospital

"About 80% of my job is communicating. Process Communication has taught me how to gear myself to the other person's feelings. Now I'm not just talking, but really communicating. Our patient satisfaction questionnaires noted a definite increase in the level of patient satisfaction within four months, after the supervisory and management staff completed their three-day training. We have also noticed a positive correlation between those employees who are volunteering to do community speaking and those who have gone through PCM training."
Vice President Marketing, Flint Osteopathic Hospital

"If you want them to listen to what you say, talk their language."