The Process Communication Model: Effective Communication in Business

Learn how to use your communications skills more effectively in a business context by attending our business communication workshop.

The Process Communication Model Effective Communication in Business is a three-day programme. 

During the workshop, you will learn about the following topics:

• Contact perceptions (How we view reality; an important aspect of making contact)
• Personality parts  (Recognition of the different 'energies' we show the world)
• Personality types (The six basic personality types)
• Channels of communication (The Dedicated 'call sign' for each type)
• Management styles (How to manage each type using the most helpful management style)
• Psychological needs (Targeted motivation for each type)
• Preferred environment (Where we work most efficiently)
• Driver behaviour (Patterned behavioural responses signalling our entry into distress) 
• Predictive stress sequence (The highly predictable stress behaviours of each type and how to )

The workshop will show you how to:

• Apply the principles of Process Communication to your working environment.
• Interact efficiently with different personality types.
• Use the Process Communication model to motivate yourself and others.
• Know how to recognize reactions to distress and how to manage them.

There will be a mixture of training input, group discussion and practicing skills.
We will supply you with a personality profile plus a work book to keep and use throughout the workshop. 

Other Workshops:

You can also qualify to use PCM:

As a PCM Trainer

As a PCM Coach

In Team Coaching with PCM

To use PCM in Recruitment